LOVE HAIR. LOVE MEDI SPA.
Hair loss. Hair decode. Then decide.
Welcome to MEDI Spa
HAIR DECODE
Your hair. Your information. Your decision.
Hair Decode is our education-led pathway for people who want to understand changes in their hair and scalp.
The first step isn’t necessarily a treatment.
The first step can simply be a conversation.
We look at your hair history, scalp concerns, lifestyle, relevant wellbeing information and any appropriate test results you already have.
Where testing is suitable and available, we can explain what the information may contribute to your overall picture — while recognising that hair testing has limitations and is not a replacement for clinically validated medical investigation.
Hair Decode can help you explore:
- What has changed?
- When did it change?
- Has your hair density changed?
- Has the texture changed?
- Has your scalp changed?
- Have there been significant lifestyle changes?
- Has your nutrition changed?
- Have you experienced weight change?
- Are hormonal changes relevant?
- Have you recently experienced illness or medical treatment?
- What information do you already have?
- What should you discuss with your GP or another healthcare professional?
The purpose is not to create fear.
It is to create clarity.
HAIR HEALTH DIAGNOSTICS
Look at the bigger picture. Hair Health Diagnostics is designed around the idea that hair should be considered as part of the individual rather than as an isolated cosmetic feature. Your hair and scalp can change for many different reasons. Some are cosmetic. Some may be associated with lifestyle or nutritional factors. Others require medical investigation. Our role is to help you understand the information available and identify sensible next steps.
Hair Health Diagnostics may include
Hair history Understanding your previous hair, scalp and personal-care history. Hair and scalp observation Looking at visible changes in condition, density, texture and scalp appearance. Lifestyle discussion Considering relevant changes in diet, routines, sleep, activity, weight and major life events. Nutrition education Discussing general nutrition and the role of a balanced diet in overall wellbeing. Test discussion Reviewing relevant test information where appropriate and explaining its limitations. Professional signposting Where something requires medical assessment, we encourage you to speak with an appropriate healthcare professional. The principle Information first. Decisions second. Hair Health Diagnostics is not intended to diagnose disease, prescribe medication or replace medical care.
HAIR IN POST
Your hair journey doesn’t have to begin in the clinic. Hair in Post is a simple concept designed to make selected hair-related testing and information-gathering pathways more accessible. Where a suitable laboratory or testing service is available, hair samples can potentially be collected according to the requirements of that service and sent for analysis. The process may allow people to begin their Hair Decode journey without immediately travelling to MEDI Spa. Hair in Post Order. Collect. Post. Receive. Decode. Decide. The exact sample requirements, laboratory arrangements, turnaround times and reporting process will depend on the particular test being used. Hair in Post does not mean that every health question can be answered from a hair sample. That distinction matters. We believe people deserve clear information about what a test can tell them — and what it cannot.
WHY HAIR IN POST?
Life is busy. People live in different places. Some people prefer privacy. Others may feel more comfortable starting their journey from home. Hair in Post provides a potential route into Hair Decode for people who want a straightforward first step. It can also support longer-term monitoring where an appropriate testing pathway exists. From home to MEDI Spa You may begin with Hair in Post and later choose an appointment at MEDI Spa. Or you may begin at MEDI Spa and discuss whether Hair in Post is appropriate for future monitoring. The journey is flexible. Your hair. Your choice. Your pace.
FOUR SEASONS
Hair changes over time. One appointment gives you a snapshot. A longer-term approach can help you observe change. Our Four Seasons concept is based on the idea of reviewing your hair and wellbeing journey throughout the year. Spring Start again. Review what has changed and establish your starting point. Summer Observe. Continue your personal hair-care and wellbeing routine. Autumn Review. Look at what has changed and what information is available. Winter Reflect. Review the year and consider your next steps. Where appropriate testing is available, a longer-term programme can provide a structured way of keeping information together.
HAIR SCIENCE THERAPY
Analysis • Education • Results
Hair Science Therapy is the professional hair and scalp education pathway led by Suzanne McLaughlin MBRCP, Hair and Scalp Specialist and Hair Science Therapist.
Suzanne has four decades of hair and beauty experience and has worked within the hair industry since the early stages of her career.
Since 2013, her work has increasingly focused on Hair Science Therapy and the relationship between hair, scalp care, wellbeing and education.
The approach is practical:
Look.
Listen.
Analyse.
Educate.
Support.
Review.
HAIR LOSS
Hair loss can be personal.
Hair loss can affect confidence, identity and everyday life.
For some people it is gradual.
For others it can feel sudden.
It may happen around menopause, ageing, lifestyle changes, illness, medical treatment or other circumstances.
We don’t assume that every person has the same reason for experiencing hair loss.
We start with the individual.
When medical advice matters
Hair loss that is sudden, severe, unexplained or associated with other concerning symptoms should be discussed with an appropriate healthcare professional.
Hair Decode can sit alongside medical care by helping with education, hair confidence and practical hair and scalp support.
Nature-led brand, established 2020.
M People
Movember, Mo Sistas, men’s and women’s wellbeing.
YOUR HAIR DECODE JOURNEY
Step 1 — Talk
Tell us what has changed.
Step 2 — Assess
We look at your hair and scalp and discuss your history.
Step 3 — Test where appropriate
Where a suitable test is available, we explain the process and limitations.